E-Commerce ( Electronic commerce ) advantages and disadvantages
The e-commerce is the business transactions through the electronic means such as the internet , the telephones , the televisions and the computers , When the number of internet users grows , The e-commerce will be the main way to complete the business transactions .
The purchasers and the business are affected by the e-commerce , The ability to conduct the business through the Internet has become a necessity , Everything from the food and the clothes to the entertainment and the furniture can be purchased online .
Advantages of E-commerce
The electronic commerce or E-commerce is the selling and buying of the goods or the services over the Internet , It offers faster buying / selling procedure , as well as it is easy to find the products , It presents buying / selling 24/7 , More services reach to the customers easily , And there is no theoretical geographic limitations .
E-commerce offers low operational costs and better quality of services , There is no need of the physical company set-ups , It is easy to start and manage a business , The customers can easily select the products from different providers without moving around physically .
It is very important to know that the entire financial transactions will become electronic , so sooner the conversion will be lower on cost , every transaction through e-commerce payment will be a lot cheaper , It allows you to make the transaction without any needs to the stores , the infrastructure investment , and other common things we find , And the companies only need well built website and the customer service.
You have to know that E-commerce helps us to move better with higher margin for more business safety , Higher margin means business with more control as well as the flexibility , You can also save the time from the e-commerce , It helps you to compare the price among the several providers , So , The people can save more money while they shop .
E-commerce increases the customer base with a website , a local store can have an international customer base , You can save on staffing a physical shop (or the shops ) and the associated costs such as the rent , the electricity , the gas , the water etc , And the customers can find what they’re looking for without leaving their home .
You have to know that the customers are no longer limited to the shops nearby and they can even buy from abroad , Greater wealth of information are available online than what a member of staff can provide in the store .
There are many sites that allow the customers to review the products or the services they’ve purchased , increasing the buyer confidence , The organizations can expand their market to the national and the international markets with minimum capital investment .
E-Commerce helps the organization to reduce the cost , It improves the brand image of the company , It helps the organization to provide better customer services , It helps to simplify the business processes and it make them faster and efficient , It reduces the paper work a lot , It increases the productivity of the organization .
It is easy to find the reviews , Every product is at the tip of your fingers on the internet , The e-commerce saves the time as the products are easy to locate and they can be delivered to your door in just days , Instant transactions by e-commerce there is no more waiting for the check to clear , or a 30-day wait for certain other types of payment , And the transactions are cleared immediately .
You should know that E-Commerce application provides user more options and quicker delivery of products , The customer can put review comments about the product , And it helps reducing the products cost .
It is very important to know that E-Commerce provides the option of the virtual auctions , It increases the competition between the organizations , So , The organizations provides the substantial discounts to the customers , the customers do not need to travel to shop a product , So , less traffic on roads and low air pollution .
The e-commerce can access the services and the products to the rural areas which are not available to them , It helps the government to deliver the public services such as the health care , the education , the social services at reduced cost and in improved way .
Disadvantages of E-commerce
You should know that anyone , good or bad can start a business easily , And there are many bad sites that eat up the customers’ money , There is not any guarantee of products quality , Some mechanical failures can cause the unpredictable effects on the total processes .
Because there is minimum chance of direct customer to the company interactions , The customer is always on a check , There are many hackers who look for the opportunities , And the e-commerce site service & the payment gateways are prone to the attack .
You should check the sites certificates of security before making the instant transactions online to avoid your personal information to be stolen , E-commerce makes everything easily accessible , The consumer cannot actually touch the products until they are delivered to the door , You should view the return policy before buying , and make sure returning goods is an option.
You have to be aware of the product cost , shipping , handling and the possible taxes as there are hidden fees that do not show up on the purchasing bill but will show up on the form of payment , There are extra handling fees that may occur with the international purchases .
The e-commerce increases the competition , The consumers may be reluctant to buy from a company they haven’t heard of , It offers slow adoption , The companies whose competitors have an online presence may find it difficult to gain the market share .
The e-commerce has no human interaction , The returning goods are inconvenient and expensive ( if it is a large / heavy item ) , Some websites may take your money , They have no intention of delivering the goods , And the product may be out of stock .